"What attracts talent may not be what retains it. Proactively planning for future workforce needs to be based on business drivers. HR can perform better if it plays a strategic role and not an administrative one. It's difficult to create a high-performance culture that aligns people to execute the organization's strategy. It's easy to say 'Hire, develop and retain the best people available'. But difficult to do. How can you effectively align your Employee Value Proposition to your Customer Value Proposition?"
With the number of employees increasing, information convergence becomes a challenge. The vision for the Ness Employee Portal was about rich features such as policies and procedures, business automation and employee voices. We found the right fit in imorfus which scored on features such as flexibility and scalability, clubbed with i-Vista's understanding of our requirements and a professional approach towards timelines.
Mr. Satyajit Bandyopadhyay, Ness Technologies
Read More
A Seat At The Table

How SaaS helps enterprises evolve.
Read More

Curve

Information System > Automate processes


Automate processes

Being in charge of an organization’s Information Systems sure can be challenging. Allocation and paperwork for issue of PCs or Laptops and other office equipment. Responding to users’ inquiries concerning systems operations; diagnosing software and operator problems; seeking and implementing solutions; replacing software packages. Addressing employees’ hardware and software problems. Queuing up and prioritizing help desk tickets. Maintaining history of typical hardware and software problems with specific records for future reference. Monitoring upgrades, warranty details and signing of AMC contracts on time. Maintaining day-to-day data/document archives. Documentation, training, and support to end-users. Maintaining inventory of software and hardware. Managing user account information. While doing all these and more, living up to internal customers’ expectations as well. Really, should managing it all really be a challenge?
How imorfus helps

Non-automation of processes + inaccurate user information + lack of employee awareness + slow access to critical user information + outdated system details = effective computer related solutions?

Curve